How we rate

When rating casinos, we consider game variety, quality, and mobile compatibility. This includes evaluating the portfolio and types of games, assessing overall quality and user experience, and checking mobile compatibility, including dedicated apps and responsive design. We also analyze the frequency of new game releases and the reputation of software providers, as established providers offer higher-quality games.

When assessing bonuses and promotions, we prioritize the following factors: the attractiveness of the welcome bonus, considering match percentages, wagering requirements, maximum deposit amount, free spins, and no-deposit bonuses. We also examine the availability of ongoing bonuses for existing players, such as cashback, VIP perks, free spins, and loyalty programs. Additionally, we consider whether bonus codes are required to access specific bonuses and promotions.

To provide an accurate assessment, factors we consider include:

• Deposit/Withdrawal Process: We assess the efficiency and ease of use of the deposit/withdrawal process. Criteria we take into account include min/max deposit & withdrawal limits and payment processing periods.
• User Feedback

We check whether banking options spanning a lot of credit/debit cards, e-wallets, bank transfers, vouchers, and cryptocurrencies are available. More options generally guarantee surer coverage for players from all climes.

• Regulatory Agency: We ensure that the casino is regulated by a reputable gambling body such as the United Kingdom Gambling Commission, Malta Gaming Authority, and Gibraltar Regulatory Authority, among others.
• Licensing Verification: We cross-check the license ID provided by the casino with the authority’s official database to guarantee authenticity.
• Fairness and Randomness: We check if the casino’s gaming portfolio undergoes regular audits by eCOGRA and ITech Labs. The casino must employ RNG algorithms in its offerings; otherwise, it receives zero points.
• Anti-Money Laundering (AML) Measures: The casino must comply with AML regulations and must be able to provide the policies and procedures it employs in preventing and detecting money laundering.
• Reputation and User Feedback: We review user comments and feedback on third-party platforms and factor the overall emotion about the casino into our rating.

• Game Performance: We evaluate how games perform on the browser-based mobile site alongside the Android App. Factors we consider include loading speed, graphics quality, and smooth gameplay.
• Mobile Compatibility: We assess how nicely the browser-based version, alongside the mobile app, performs across different devices and mobile browsers. Apps that guarantee quick loading, zero lagging/glitches, and cross-compatibility with different platforms, including iOS and Android, rank highly in our ratings.
• App Store Ratings: How the app performs in platform ratings on either the Play Store or App Store is equally key to our rating. Several app downloads and a posting feedback rating imply that the apps are good enough for consideration.
• Updates Frequency: We factor in how frequently the mobile app is updated and how dedicated the customer support team is to resolving player issues and concerns.

• Ease of Registration & Timeframe: The signup process must be straightforward. The lesser the number of steps required to create an account, the better. We rate casinos that provide an overall clarity of instructions higher. Also, how long it takes to get your account approved and verified is another important factor we consider.
• Required Information: Does the casino adhere to data regulation policies? Casinos that request just the barest level of information to create accounts rank highly on our ratings.
• Customer Support: How helpful the support team is during registration is another important factor we consider. Casinos with support teams ready to assist with all possible issues that may arise during registration rank highly in our ratings.
• Terms and Conditions: How accessible and clearly a casino displays its terms and conditions during the registration process is factored into our ratings. Transparent casinos are loved and encouraged by us.

• Responsiveness: The efficiency and speed of the casino in resolving players’ concerns and inquiries play a key role in our rating. Casinos with customer support teams that respond to inquiries quickly and without delay rank atop our list.
• Communication Channels: We evaluate the customer support channels provided by the casino. The most common channels tend to be live chat, email, and telephone support. Social media handles are equally part of the fray at times.
• Multilingual Support: Players from all over the planet tend to love gambling at online casinos. As such, we love to make sure that not only is the site’s content available in at least five major languages, the support is as well.

• Reputation: How reputable the software providers a casino partners with plays a significant role in our ratings. The fact is the reputation of a software provider is directly tied to its expertise and experience in the industry. Popular brands we typically look out for include Microgaming, NetEnt, IGT, and Playtech, among others.
• Gaming Features: the game’s graphics, sound quality, and minigame features must be top-notch to earn a rating from us. It helps if the provider innovates on features to improve the overall gaming experience of their games.

Factors we look out for when we rate casinos based on user experience include:

• Game Selection: The assortment of games provided by the casino encompasses popular choices like slots, table games (such as blackjack, roulette, and poker), live dealer games, and specialty games.
• Website Layout and Navigation: A well-designed platform that is user-friendly significantly heightens the user experience.
• User Interface: An immersive interface enhances the exhilaration of the gaming experience.
• Payment Methods: The availability of diverse payment options, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies, makes for easy deposits and withdrawals.